Hand made in America! - this equestrian pillow is an exclusive design by Pike Road Pillow Co. and is not available in retail stores.

Warranty:

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The manufacturer of Sunbrella fabrics, Glen Raven Inc., provides a 5 year warranty on their furniture grade fabric effective from the date of purchase. This limited warranty covers the solution-dyed acrylic fabric that has become unserviceable because of loss of color or strength from normal exposure conditions, including sunlight, mildew, rot, and atmospheric chemicals. In the event that something happens to your fabric, Glen Raven will supply new fabric, free, to replace the fabric that has become unserviceable. This warranty does not cover our labor or freight related to replacement. Sunbrella is known throughout the industry as the best outdoor fabric available. Length of Warranty: Furniture Grade: 5 years

Shipping:

This items ships via the United States Postal Service (USPS) via regular ground priority or 2-3 day priority (depending on item and destination zip code).

Satisfaction:

At Outdoor Pillows, customer satisfaction is a measure of how products and services supplied by our company meet or surpass your expectations. Through our testimonies, our satisfied customers speak for themselves. Every day we strive to ensure that all of our customer needs and expectations are met. We want to establish and maintain a relationship that is built on QUALITY products and service that Outdoor Pillows provides to both commercial and residential clients worldwide.

Return Policy:

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To return a product based upon the replacement/return guarantee of Outdoor Pillows, you must call or e-mail our Returns Department and obtain a Return Merchandise Authorization ("RMA") number within the guarantee return period for the product (described above). Outdoor Pillows will not accept returns without prior authorization and an RMA number. Once issued, RMA numbers are valid for 15 days in which must be returned to Outdoor Pillows. RMA numbers will not be extended or reissued. Customer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product.

Customer is solely responsible for shipping any returned product to Outdoor Pillows. Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping charges and all risk of loss for the return product during shipment. Customer agrees that all returned products will be 100% complete, in re-saleable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing, Outdoor Pillows Return Procedure will be breached and Outdoor Pillows will reject the entire return or may choose to impose additional charges against the customer for replacement of the missing component.

Outdoor Pillows will not refund to Customer the original shipping charges. In addition, Outdoor Pillows charges a 25% re-stocking fee on all non-defective returns for refund.

Products being returned for a refund, must be received by Outdoor Pillows prior to 30 days from the original invoice date. Returns received after the 30 day return period will no longer be eligible for refund.

Shipping charges are non refundable.

Items with Free Shipping:
Returns on items that included 'Free Shipping' will be credited for the item ONLY minus the original shipping charges we incurred to ship the item(s) out to you & restocking fees will still apply. 'Free Shipping' will no longer apply once the item is returned. You will be responsible for the return shipping charges, as well as the shipping charges to send your replacement item.

NO RETURNS ON CUSTOM ORDERS.

Product Specifications:

Assembled Dimensions: 18.00 × 18.00 × 7.00 inches

Shipping Dimensions: 18.00 × 18.00 × 7.00 inches

Approximate Shipping Weight: 4.00 pounds

Additional Information: Sunbrella fabrics with surcingle detail, down or outdoor fill